What is Rx 'n Go?

Rx ‘n Go is a prescription medication savings program that delivers up to a 90-day supply of generic maintenance medications right to your doorstep. Rx 'n Go has more than 1,100 generic drugs available across four flat-fee pricing tiers. That's nearly three times the number of drugs as retail generic programs whose lists usually contain no more than 400 drugs.

Rx 'n Go is available to anyone, regardless of insurance or income.  There are no membership or enrollment fees, no pre-qualification standards, and no lengthy forms to complete. Plus, you cannot be disqualified due to previous health conditions.

You can register online, by phone or via the mail. Prescriptions are delivered to your doorstep by our mail order pharmacy partner within 5-7 days of validation of your prescription and payment. Just follow three easy steps:

    1. Register online, by phone or by mail
    2. Submit your valid prescription and payment
    3. Receive your  generic medication(s) by mail.

It's that easy!

Who uses Rx ‘n Go?

Anyone with a valid prescription! Rx ‘n Go is available to anyone looking for a convenient and cost-effective means of purchasing generic maintenance prescription drugs. Customer feedback has indicated a wide range of situations in which Rx ‘n Go is a fit.  People with no healthcare coverage will find Rx ‘n Go to be an affordable alternative to the high retail price of prescriptions. Others with a High Deductible Health Plan (HSA or HRA) can use Rx ‘n Go to pay for their medications and save their health care dollars for other needs or unexpected claims.   Even people who utilize other discount programs or seniors who reach the Medicare “donut hole” may find Rx ‘n Go to be a more affordable option for their cash-based Rx needs.1

What if I am prescribed a drug that is not on the Rx ‘n Go drug list?

In many cases, Rx ‘n Go will carry alternate drug(s) in the same therapeutic class as the one you are taking. Consult your physician to determine if any of the products offered through the Rx 'n Go program are appropriate for you.

How do I use the Rx ‘n Go program?

If you’re currently taking a generic drug on the Rx ‘n Go list, simply follow the Registration Steps and submit a valid prescription for that drug. (If your script is not written for 90-days, your physician should be able to do so for most but not all medications).

If you’re not taking a generic drug on the Rx ‘n Go list,  talk to your physician about whether one of our options is appropriate for you.  Our drug list can be viewed online here. If so, your physician  needs to write the prescription for up to a 90-day supply with authorized refills.

Locate your drug in our Drug List.

You will then need to complete the registration process, get your prescription and submit it along with payment to our pharmacy partner. Please visit the How to Order page for a complete description of this process. Once your registration, prescription and payment have been validated by our pharmacy partner, your drugs will be mailed to your home within 5 - 7 business days.

How do I register and get my prescription to Rx 'n Go?

You may register for the Rx ‘n Go program in the following ways:

1.  Complete the online registration form
2.  Call 888.697.9646 and register over the phone
3.  Print, fill out and mail us a completed registration form (address on the form)
4.  Print, fill out and fax us a completed registration form (fax number on the form)

You may provide your prescription to our pharmacy partner in the following ways:

1. Have your doctor call or fax in your prescription to:
    • Phone: 888.697.9646
    • Fax:     888.697.0646

2. Mail your prescription to the following address:

Rx ‘n Go c/o Specialty Medical Drugstore
525 Alexandria Pike
Southgate, KY 41071

When mailing your prescription, please make sure it clearly shows your doctor’s name, address, phone number, exact dosage and your name.

PLEASE NOTE: Your registration form, valid prescription and payment must be received and validated before an order can be processed.

How do I order my refills?

As the patient, you must initiate your medication refill. Be sure to initiate your reorder 10 - 15 days in advance of the time you need to have your refill medications in hand. This will allow ample time for processing and shipping. You may order your authorized refill online via our online reorder form, or you may call our customer service line at 1.888.697.9646 and provide your prescription number. You may also mail us the reorder form included in your first prescription.

Be sure to include payment with all refill requests.

How long will it take to receive my medication?

Once our pharmacy partner has received your registration, prescription and payment, your drugs should arrive at your doorstep within 5 - 7 business days.

If you have further questions, please call our Toll Free Customer Service Line at 888.697.9646:

Monday - Friday
9:00 a.m. - 5:30 p.m. EST

9:00 a.m. to 1:00 p.m. EST
Closed on major national holidays.


1 Rx 'n Go is not insurance, does not accept payments from any third party insurance payers, and will not submit claims to any insurance carrier.


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